Privacy Policy

I. General Provisions

Please read this Privacy Policy carefully. It explains how information may be handled when you use SmartRemote for Samsung TV (“the App”, “we”, “us”). By using the App, you acknowledge this policy and consent to processing where consent is required by applicable law.

We aim to collect only information reasonably necessary to provide, maintain, secure and improve the App.

II. Information Collection

2.1 Information you provide

If you contact support or voluntarily submit information, we may receive details such as your name, email address and the contents of your message. The App may also process information you intentionally provide through features that require it.

2.2 Automatically processed information

When you use the App, certain technical information may be processed automatically, such as device model, operating system version, app version, language/locale, IP address, approximate network information, diagnostic data and usage events. Local network access may be used solely to discover and communicate with compatible TVs when you grant permission.

2.3 Why we process information

• Provide and operate remote-control functionality.
• Discover compatible devices on your local network.
• Maintain security, prevent abuse and troubleshoot technical issues.
• Analyze aggregated usage and improve performance and features.
• Respond to support requests and legal obligations.

III. Disclosure of Information

We do not sell your personal information. We may use service providers for analytics, crash reporting, advertising or infrastructure depending on the version and configuration of the App. These providers may process limited information under their own terms and privacy policies.

Information may also be disclosed when required by law, to protect rights and safety, investigate fraud or security incidents, or as part of a corporate transaction such as a merger or acquisition.

IV. International Data Transfers and Retention

Service providers may process information in countries other than your own. Where required, we take reasonable steps to support appropriate safeguards for such transfers.

We retain information only for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

V. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction or portability of certain personal information, and to object to particular processing activities. You may also withdraw consent where processing is based on consent.

To make a privacy request, contact us using the email address below. We may need to verify your request before taking action.

VI. Security

We use reasonable administrative, technical and organizational safeguards designed to protect information. However, no internet transmission or storage system can be guaranteed to be completely secure.

VII. Children's Privacy

The App is not intended for children under the age required by applicable law to use the service without appropriate consent. We do not knowingly collect personal information from children in violation of applicable law.

VIII. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the “Last updated” date above. Continued use of the App after an updated policy becomes effective may be subject to the revised policy.

IX. Contact Us

For questions, privacy requests or feedback, please contact: [email protected]