LET’S GET YOU BACK TO WATCHING

Contact Us.

A connection question, a suggestion, or something that isn’t working? We’re here to help.

APP SUPPORT & FEEDBACK

Let’s talk.

Tell us what’s happening and which TV you’re using. A little context helps us understand the issue.

Opens your email app. You can review your message before sending.

FOR A HELPFUL FIRST MESSAGE

01
Your devices
TV brand and model, iPhone model, and iOS version.
02
What happened
Describe the problem, what you expected, and any message you saw.
03
A little more context
Include your app version and, if useful, a screenshot with personal information hidden.

Please don’t include passwords, Wi-Fi credentials, or payment information.

CONNECTION TROUBLE?

Check that your iPhone and compatible Smart TV are on the same Wi-Fi network and that local network access is enabled for TV Remote.

PRIVACY QUESTIONS?

Use the same email address for questions about data, advertising, or privacy requests. Add “Privacy request” to your subject line.